Tourism and hospitality is on the move! As the largest single employer in Australia, the tourism and hospitality industry offers a huge range and diversity of career paths and a very rewarding future. 

Please feel free to browse around this page or contact us for further information!

Jobs that Rock!

Tourism Training Australia has developed this great resource to help you learn more about the industry - and how you can become a part of it! Please contact us to get Jobs that Rock!

Student Information

The tourism, hospitality and caravan industries are customer-service driven. People skills are an essential part of working in the industry. These skills include:

  • good communication skills
  • a strong customer focus
  • smart presentation and grooming
  • organisational skills
  • ability to work in a team
  • ability to work well under pressure
  • good technical skills and knowledge.

For many people, completing a Certificate or Diploma course with a Registered Training Organisation (RTO) provides the opportunity to develop excellent skills, and helps them to get their first job where they can progress up the career ladder. For others, starting off as a Trainee or Apprentice and doing their training on-the-job works well.

There are many options to continue your training if you are working, such as attending training part time, studying externally through TAFE/Private Training Providers and/or University, or getting recognition for your skills and knowledge in the workplace through ACCESS.

Pathways to Success

There are different ways to achieving success in the industry. You can:

  • Complete a formal qualification, then continue your education as you go, by 
    getting assessed in the workplace through ACCESS or by participating in an
    in-house training program.
  • Undertake a New Apprenticeship and complete your first certificate on-the-job. 
    You can continue your education as you work, learn and get paid.
  • Complete a Diploma or Advanced Diploma with a Registered Training 
    Organisation, working part time in the industry to get some work experience. 
    This will allow you to move up the ladder quicker as you already have a 
    qualification and industry experience.

For more information on courses and Registered Training Organisations in your State/Territory, visit the NTIS website.

It is very important that you make sure any training program you are going to start is nationally recognised by the AHRP or the Australian Tourism Training Review Panel (ATTRP). This will ensure that the course has met the quality requirements to provide you with the skills you need to succeed.

A Directory of Programs lists approved courses and is available from your local Service Industries Skills Council.


  • Tourism Industry Sector Career Paths

file in PDF format - 131kb

  • Hospitality Industry Sector Career Paths

file in PDF format - 100kb

  • Caravan Industry Sector Career Paths

file in PDF format - 111kb

You will need Acrobat Reader to view these PDF Documents

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